FREE SHIPPING ACROSS THE UK                           5 STAR CUSTOMER REVIEWS ⭐️⭐️⭐️⭐️⭐️                          SHARPNESS GUARANTEED

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FAQ

sharpening and repairs

First you need to decide which of our knife sharpening packages best suites your needs, we offer our service in 3, 5, 7, and 10 knife packages. We will then send you our custom designed, reusable, knife shipping box, which includes our safety sleeves, mailing bag and return label. Our shipping box is designed to put through most standard letterboxes.

Insert your blunt knives into the safety sleeves and then into the box, seal up the box with the lowest self-adhesive strip, and place the box into the mailing bag and seal. Finally stick the return label on the outside of the bag. You can send your knives to us in your own time, no rush to get them back to us.

Once ready take your sealed package to your nearest Hermes parcel drop off shop which can be found here: https://www.myhermes.co.uk/parcelshop-finder/

Once received we will then lovingly sharpen and repair your knives, so they are sharper than new. We aim to do this within one working day and ship them back to you the following day.

All that’s left to do is enjoy your new super sharp knives and leave us a glowing 5-star review.

We DO Sharpen:

Kitchen Knives: Chefs knives, paring/ steak knives, serrated knives (bread & steak knives), meat cleavers & butcher knives - both steel & ceramic. High end single bevel and forged knives. Outdoor/ Hobby Knives including pocket knives, hunting & fishing knives. All major knife brands including Wüsthof, Global, Victoinox, Cuisinart, & Buck. Scissors including sewing, kitchen, and general purpose.

We DO NOT Sharpen:

Straight razors and hair-cutting scissors. Micro-serrated blades. Swords & any blades longer than 470mm. Lawn mower blades, DIY and garden tools. Mandolin or vegetable peeler blades - or any kitchen blades without a handle. Pinking shears or scissors without a straight cutting edge. Wavy or ceremonial blades. Daggers, switch blades or any other blade that is illegal to possess in the UK.

It should be noted that we can sharpen a number of these items just not through the Knife Sharp sharpening service. If you have anything listed in the ‘We Do Not Sharpen’ list (apart from illegal blades) that you require sharpening please get in touch with us through our sister company Atlas Machine Knives Ltd.

If you’re not sure whether or not we sharpen your knife or blade, please email us at hello@knifesharp.co.uk and we will let you know straight away.

Often even cheap knives are made of good quality steel but because cheaper knives are mass produced and sharpened with a machine the cutting edge is not very sharp. Once sharpened by our expert knifesmiths they will come back to you much sharper than when you bought them. Sharpening your current knives also helps the environment and reduces waste going to landfill.

Yes not a problem and at no extra cost. We can recreate a new tip by slightly shortening your blade. We’ve seen it all over the years so we don’t worry will we be able to fix it for you.

Yes we can and at no extra cost. If the tip of the blade is very bent, we may have to cut a new tip. They may never be 100% straight again but will still be very usable. Extremely bent knives might come back with slight hammer marks. If needed, we will contact you before we begin the repair.

Yes not a problem and at no extra cost. We will remove all damage from the blade before going on to sharpen it. We’ve seen it all over the years so we don’t worry will we be able to fix it for you.

It is best practice to reduce the bolster to be in line with the blade of your knife, which ensures that the whole length of the blade will be in contact with what you are cutting. A smaller bolster will also make it easier to sharpen your knife at home before your next professional sharpening. If for some reason you don't want us to reduce the size of your bolster, please let us know when you order.

Sadly not, we do not repair handles. We specialize in blade repairs and sharpening only.

It depends on how often you use your knives and what kind of steel your knife blade is made out of. Typically, a kitchen knife used regularly should be professionally sharpened 3 to 4 times a year. A good test to know when it’s time to get your knife sharpened is when you can’t slice easily through a tomato.

We offer a regular subscription service, so we will send you a knife sharpening shipping box at specified intervals so you will always have sharp knives.

Once you have placed an order with us, we will ship out our custom designed, reusable, knife shipping box to you on the same day as you order (next day if not a working day), that will take about 2 to 3 days to reach you.
You can send your knives to us in your own time, no rush to get them back to us.

Once you have sent them, we will receive them in around 2 to 3 days, and we aim to sharpen them within one working day and ship them back to you the following day.

You will receive your sharpened knives back in about 2 to 3 days after this.

So overall once you have sent your knives to us you should expect them back in around 4 to 6 days.

These delivery times are achieved around 95% of the time but we do not guarantee them as it is mostly out of our hands. You will be able to track your knives sent to us, and once we have sent them back out to you using the Hermes tracking service.

Shipping

Once you have placed an order we will then send you our custom designed, reusable, knife shipping box, which includes our safety sleeves, mailing bag and return label. Our shipping box is designed to put through most standard letterboxes.

Insert your blunt knives into the safety sleeves and then into the box, seal up the box with the lowest self-adhesive strip, and place the box into the mailing bag and seal. Finally stick the return label on the outside of the bag. You can send your knives to us in your own time, no rush to get them back to us.

Once ready take your sealed package to your nearest Hermes parcel drop off shop which can be found here: https://www.myhermes.co.uk/parcelshop-finder/

Once received we will then lovingly sharpen and repair your knives, so they are sharper than new! We aim to do this within one working day and ship them back to you the following day.

All that’s left to do is enjoy your new super sharp knives and leave us a glowing 5-star review! 

Once you have placed an order with us, we will ship out our custom designed, reusable, knife shipping box to you on the same day as you order (next day if not a working day), that will take about 2 to 3 days to reach you.
You can send your knives to us in your own time, no rush to get them back to us.

Once you have sent them, we will receive them in around 2 to 3 days, and we aim to sharpen them within one working day and ship them back to you the following day.

You will receive your sharpened knives back in about 2 to 3 days after this.

So overall once you have sent your knives to us you should expect them back in around 4 to 6 days.

These delivery times are achieved around 95% of the time but we do not guarantee them as it is mostly out of our hands. You will be able to track your knives sent to us, and once we have sent them back out to you using the Hermes tracking service.

Yes 100% free! Shipping in the UK is free for all the trips your knives will make, so that means you won’t pay for our custom designed, reusable shipping box to be sent out to you, or for the box to be sent back to us with your knives, or for us to ship your sharpened knives back to you.

We provide you with a pre-paid Hermes sticky label to ship your knives to us.

Please note we only ship in the UK and not elsewhere. 

Our custom designed shipping box is designed to put through most standard UK letterboxes, but we can’t guarantee this though. If it will not fit the Hermes delivery person will leave you a card explaining your options to receive your package.

Absolutely! Once you place your order with us, we’ll send you our custom designed, reusable, knife shipping box. Inside will be additional safety sleeves for your knives for extra protection. The shipping box then goes inside a provided mailing bag for ultimate protection, for you to apply the included pre-paid Hermes shipping label on the outside.

To ensure the knife can fit into our shipping box safely the knife needs to be under 470mm measured from blade tip to the end of the handle, the height of the blade should be no longer than 100mm. The vast majority of knives are well under these sizes.

If your blade is longer than the sleeve: Grab some sheets of newspaper or tissue paper and wrap it around the part of the blade closest to the handle. Secure it with masking or duct tape - and ensure the tip of the knife is secured against the closed end of the sleeve.

If your blade is wider than the sleeve: cut open the upper edge of the safety sleeve and insert the blade in with the sharp edge facing the uncut side of the sleeve. Secure the blade with adhesive tape around the entire sleeve and the knife’s blade.

Just to note our knife shipping boxes and sleeves guarantee secure transport through the Hermes shipping system and are 100% required. If you knife does not fit into the box, sadly we can’t sharpen it for you.

The only way you can ship your knives to us is using our custom designed, reusable, knife shipping box, which includes our safety sleeves, mailing bag and return label. Our shipping box is designed to put through most standard letterboxes. Please do not send knives to us in the post via any other method.

If you are local to our workshop in Elland, West Yorkshire feel free to pop down with your knives and we will even make you a nice cup of Yorkshire Tea!

You can send your sealed prepaid shipping box to us via your nearest Hermes parcel drop off shop which can be found here: https://www.myhermes.co.uk/parcelshop-finder/.

Once you have your knives back it will be up to you to keep them sharp. We offer a regular subscription service to keep them sharp for you, or see our blog for at home knife sharpening tips.

Knife Sharp Guarantee

Yes we do, 100% We can guarantee that your knives will be returned sharp and we test every knife before it leaves our workshop to ensure it is as sharp as it can be.

If you’re not happy with your newly sharpened knife, let us know and we will re-sharpen it for you for free. Our aim is 100% customer satisfaction.